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Customer Service Agent • Ludhiana,Punjab
Job Title: Customer Service Agent
📍 Location: Ludhiana (From Office)
💼 Job Type: Full-Time
💰 Salary: ₹15,000 per month
About the Role
We are looking for motivated and customer-focused Call Center Agents to join our team in Ludhiana. The ideal candidate will handle inbound and outbound calls, assist customers with queries, provide accurate information, and ensure a positive customer experience.
Key Responsibilities
- Handle customer inquiries via phone in a professional manner
- Provide accurate product/service information and resolve issues effectively
- Maintain a positive, empathetic, and professional attitude toward customers
- Keep records of customer interactions, feedback, and complaints
- Follow communication guidelines and company policies
- Meet performance targets (quality, response time, call handling, etc.)
Requirements
- Minimum 12th pass / Graduate preferred
- Good communication skills in English, Hindi, or Punjabi
- Basic computer knowledge and typing speed
- Previous experience in customer service or call center (preferred but not mandatory)
- Ability to work under pressure and meet deadlines
- Positive attitude and strong problem-solving skills
What We Offer
- Fixed monthly salary of ₹15,000
- Professional and supportive work environment
- Growth opportunities within the company
- Office-based role in Ludhiana
📞 How to Apply:
- Interested candidates can send their updated resume to contact@tangyshop.com or apply directly through linkedin.
Marketing & Content Creator • Ludhiana,Punjab
Job Title: Content Creator (Reels Specialist)
📍 Location: Ludhiana, Punjab (Onsite)
💼 Job Type: Full-Time
💰 Salary: ₹30,000 per month + Performance Bonus
About the Role
We are looking for a talented and creative Content Creator to join our team full-time in Ludhiana. The ideal candidate must have proven experience in short-form content creation and a strong social media presence. You will be responsible for producing engaging reels, including behind-the-scenes (BTS) content, storylines, scripting, shooting, and editing to showcase our brand and connect with our audience.
Key Responsibilities
Develop engaging and creative Instagram Reels and short videos
Script, shoot, and edit high-quality content for social media
Capture and produce behind-the-scenes content
Create storyline-based reels to boost engagement
Stay updated with trends, transitions, and trending audio
Collaborate with the team to bring fresh content ideas
Requirements
Proven experience in content creation and social media management
Strong social media presence (Instagram/TikTok/YouTube Shorts)
Skilled in shooting and editing videos (mobile/professional tools)
Excellent storytelling, creativity, and attention to detail
Ability to work independently and meet deadlines
Bonus: Experience with photography, graphic design, or influencer collaborations
What We Offer
Fixed monthly salary of ₹30,000
Performance-based bonus incentives
Professional and supportive work environment
Opportunity to grow with a fast-scaling brand
📞 How to Apply:
Interested candidates can send their updated portfolio/reels to contact@tangyshop.com
Graphics Designer • Ludhiana,Punjab
Job Title: Graphic Designer – Food Packaging
📍 Location: Ludhiana, Punjab
💼 Job Type: Full-Time / Onsite or Hybrid
💰 Salary: Depending on work and experience ( discussed at the time of interview )
About the Role
We are seeking a creative and detail-oriented Graphic Designer specializing in food packaging design to join our growing team. The ideal candidate will be responsible for conceptualizing and designing visually appealing, brand-consistent packaging for a variety of food products that meet both aesthetic and regulatory requirements.
You’ll work closely with the marketing and product teams to bring our brand identity to life through packaging that captures attention, communicates flavor, and enhances the customer experience.
Key Responsibilities
Design primary and secondary food packaging (pouches, boxes, labels, cartons, stickers, etc.) aligned with brand guidelines.
Develop creative concepts, mockups, and dielines for new product launches and rebranding.
Ensure all packaging designs comply with CFIA, FSSAI, FDA, or relevant labeling regulations (nutrition facts, ingredients, barcodes, expiry dates, etc.).
Collaborate with the marketing, production, and printing vendors to ensure print accuracy, color consistency, and material suitability.
Create digital assets for e-commerce platforms, social media, and promotional campaigns that match the packaging aesthetic.
Manage multiple projects simultaneously and meet deadlines in a fast-paced environment.
Stay updated with global packaging trends, color psychology, typography, and printing techniques.
Required Skills & Qualifications
Bachelor’s degree or diploma in Graphic Design, Visual Communication, or related field.
2+ years of experience in packaging design (preferably in food, beverage, or FMCG sector).
Strong proficiency in Adobe Illustrator, Photoshop, InDesign, and other design tools.
Experience working with print-ready files, dielines, Pantone colors, and vector artwork.
Knowledge of branding, color theory, typography, and consumer packaging psychology.
Attention to detail and the ability to maintain consistency across multiple SKUs and product lines.
Strong communication and collaboration skills.
Nice to Have
Experience designing for international food markets (Canada, USA, India).
Familiarity with 3D packaging mockups and rendering tools (e.g., Dimension, Blender).
Understanding of sustainable and eco-friendly packaging materials.
What We Offer
Opportunity to build and shape visual identity for a fast-growing food brand.
A creative and collaborative work environment.
Competitive pay with growth opportunities.
