Terms & Conditions

 

Welcome to Tangy Shop India (referred to as “we,” “our,” or “us”).
By accessing or using www.tangyshopindia.com (“Website”), you agree to comply with and be bound by these Terms & Conditions (“Terms”).
If you do not agree to these Terms, please do not use our Website.

1. Use of Our Website

  • You must be at least 18 years old to make a purchase.

  • You agree not to use our Website for any illegal or unauthorized purpose.

  • We reserve the right to refuse service to anyone for any reason at any time.

2. Products & Pricing

  • All prices are listed in Indian Rupees (₹) and include applicable taxes unless stated otherwise.

  • Prices and product availability are subject to change without notice.

  • Images of products are for illustrative purposes; actual products may vary in appearance due to packaging updates by manufacturers.

3. Orders & Payment

  • Orders are confirmed only after successful payment.

  • We accept payments through secure online payment gateways (credit/debit cards, UPI, net banking, wallets).

  • In case of payment failure, your order will not be processed.

4. Shipping & Delivery

  • We deliver across India via trusted courier partners.

  • Delivery timelines mentioned on the Website are estimates and may vary based on location and courier delays.

  • Once shipped, we are not responsible for delays caused by the courier company.

5. Returns, Refunds & Cancellations

  • Due to the nature of our products (food & snacks), we do not accept returns once the package is opened.

  • Refunds are provided only if:

    • The product is damaged during transit.

    • The wrong item is delivered.

  • Refund requests must be made within 48 hours of delivery with proof (images/videos).

  • Order cancellations are allowed before dispatch only.

6. Allergen & Health Disclaimer

  • Some products may contain nuts, dairy, gluten, soy, or other allergens.

  • Customers are advised to read product labels before consumption.

  • We are not liable for allergic reactions or health issues arising from product consumption.

7. Intellectual Property

  • All content on our Website (text, images, logo, graphics) is our property or licensed to us.

  • You may not reproduce, copy, or distribute our content without written permission.

8. Limitation of Liability

  • We are not responsible for:

    • Delays in delivery due to unforeseen circumstances.

    • Damages caused by mishandling of products after delivery.

  • Our total liability shall not exceed the amount paid by you for the order.

9. Privacy

  • Your personal data is handled according to our Privacy Policy.

  • We do not sell or share customer data with third parties except as required for order processing.

10. Changes to Terms

  • We may update these Terms at any time without prior notice.

  • Continued use of our Website after updates means you agree to the revised Terms.

11. Contact Us

For questions, complaints, or feedback, contact:
📧 contact@tangyshop.com
📞 +91 7888973397
📍 Ludhiana, Punjab

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